Packages

At NerdsToGo, we understand that every business is unique, which is why we take pride in creating tailored IT solutions that fit your specific needs and goals. While we offer the flexibility to customize our services, we also provide comprehensive packages designed to deliver the essential support businesses rely on. This way, you can enjoy the best of both worlds—a personalized IT approach with the simplicity and value of a well-rounded package. If these packages don't fit your needs, we can also create custom solutions just for you.

We offer flexible labor options including remote, on-site, and in-office services. Please note that both the labor options and bundles may vary by location.

Essentials Package:

• Management: Includes remote monitoring and management, patch management, and executive reporting to keep your systems running smoothly.
• Security: Provides endpoint security, email security, and security awareness training to protect your business.
• Business Continuity & Disaster Recovery: Features data backup services to safeguard your critical information.
• Productivity: Offers productivity suite administration to enhance business efficiency.

Premium Package:

• Management: Offers all essentials plus firewall and network management for enhanced oversight and control.
• Security: Includes essentials with the addition of 24/7 security operations center monitoring for comprehensive protection.
• Business Continuity & Disaster Recovery: Adds disaster recovery services to the essentials for complete continuity planning.
• Productivity: Provides productivity suite administration to boost team effectiveness.
• Strategy: Features vCIO services, offering strategic IT guidance to align technology with business goals.

Factors That Influence IT Support Costs:

Every organization has a distinct IT environment, and several factors can influence the overall cost of support. Managed IT support packages offer a predictable monthly fee, but the addition or removal of users and devices will impact the overall cost proportionally. These factors include:

• Number of People: The primary driver of IT support costs is the number of users. 
• Number of Devices: Each device—such as laptops, desktops, and servers —adds to the support requirements.
• Complexity of IT Environment: The complexity of your IT setup, including the condition, age, and customization of systems, can heavily influence support costs. Complex or older systems might need extra care.
• Licensing: Licensing costs depend on the type and number of software licenses required, including operating systems, productivity tools, and specialized business applications.

Why This Matters:

These packages are designed to provide scalable solutions that cater to varying levels of IT needs and business growth. They offer a clear, structured approach to IT support, ensuring you can find the right level of service for your business needs. For businesses with unique requirements, we also offer custom solutions tailored specifically to your needs:

• Scalability: Choose a package that fits your current needs and easily upgrade as your business grows.
• Cost-Effective: Select a package that provides the right level of support without unnecessary expenses.
• Peace of Mind: Know that your IT needs are covered, allowing you to focus on your core business activities.

Partner with NerdsToGo and select the managed IT services package that best suits your business needs. Experience the benefits of a structured, scalable approach to IT support, and let us help you drive your business forward.

Frequently Asked Questions

Q1: What is included in the Essentials Package?

A1: The Essentials Package includes remote monitoring and management, patch management, executive reporting, endpoint security, email security, security awareness training, data backup services, and productivity suite administration.

Q2: How does the Premium Package differ from the Essentials Package?

A2: The Premium Package includes all the features of the Essentials Package plus firewall and network management, 24/7 security operations center monitoring, disaster recovery services, and vCIO services for strategic IT guidance.

Q3: Are the managed IT service packages customizable?

A3: Yes, while we offer comprehensive packages, we also provide the flexibility to create custom solutions tailored to your specific business needs.

Q4: What factors can influence the cost of IT support services?

A4: Costs can vary based on the number of users and devices, the complexity of your IT environment, and licensing requirements. Our packages offer predictable pricing but can be adjusted based on these variables.

Q5: Can you provide IT support both remotely and on-site?

A5: Yes, we offer flexible labor options including remote, on-site, and in-office services. Availability may vary by location, so please check with your local NerdsToGo office.

Q6: What businesses can benefit from a vCIO service included in the Premium Package?

A6: Businesses looking for strategic IT guidance to align their technology with business goals can benefit from vCIO services. This helps in planning, budgeting, and creating a coherent IT strategy.

Q7: What should I do if none of the packages fit my business needs?

A7: If our standard packages do not meet your requirements, we can work with you to develop a custom IT solution tailored specifically for your business. Reach out to our team to discuss your unique needs.

Q8: What are the benefits of choosing a managed IT service package for my business?

A8: Opting for a managed IT service package provides several advantages, including a structured and scalable approach to IT support. It ensures consistency in service delivery, simplifies budgeting with predictable monthly costs, and offers peace of mind knowing your IT needs are comprehensively managed. Packages are designed to grow with your business, allowing you to focus on core activities while we handle the technical aspects.